Find answers to common questions, reach our support team, or join the community for real-time help.
Join our Discord for real-time help from the community and team. Connect with fellow architects and BIM professionals.
Join Discord →Questions about courses, your account, payments, or technical issues? Send us an email.
support@archgyan.comData access requests, deletion requests, or privacy-related inquiries. Manage your data.
privacy@archgyan.comBrowse our course catalog, select a course, and click "Enroll" or "Buy Now". You can pay with any major credit or debit card via Stripe. Subscription members get access to all included courses automatically.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. All transactions are encrypted and PCI-compliant.
After purchasing, go to your Dashboard and click "My Learning". All your enrolled courses will appear there. Click any course to start or continue learning.
Yes, we offer refunds within our refund policy period. Please review our Terms of Service for details, or contact support@archgyan.com with your request.
You can manage your subscription from your Dashboard. Navigate to account settings to update your payment method, switch plans, or cancel. Access continues until the end of your billing period.
Try refreshing the page, clearing your browser cache, or switching to a different browser. Our videos are streamed via Bunny CDN for optimal performance. If issues persist, contact us with your browser and device details.
Yes, Archgyan Academy is fully responsive and works on smartphones, tablets, and desktops. Simply open the site in your mobile browser to learn on the go.
We aim to respond to all email inquiries within 1–2 business days. For urgent account or payment issues, please include your registered email address and a description of the issue. For faster help, join our Discord community for real-time support.
Can't find what you're looking for? Our support team is happy to assist.